Privacy Policy
Last updated: 30/09/2025
This Privacy Policy explains how RBK Solutions, and the businesses we work with Tavern Celler (that can be further mentioned as our/the client), collect, use, and share personal data when you interact with our websites and services.
By using the website, you consent to the practices described in this policy.
1. Who We Are
This website is developed and maintained by RBK Solutions (Veliko Tarnovo, Bulgaria), on behalf of the business identified on this website ("Tavern Cellar"). Both RBK Solutions and the Client may process your personal data in accordance with this policy.
RBK Solutions acts as a data controller or processor, depending on the context.
The Client acts as a data controller for their website, services, and user communications.
2. What Data We Collect
We may collect:
Contact details (name, phone, email)
Location, IP address, device/browser info
Form submissions and message content
Order and delivery information (if applicable)
3. How Your Data is Used
Your data may be used by RBK Solutions and/or our Clients for:
Providing and improving services
Contacting you via email, SMS, or phone
Sending marketing messages (if consented)
Delivering products or services
Analyzing website usage and performance
Legal and compliance obligations
4. Legal Bases for Processing
We process personal data under one or more of the following bases:
Your consent (e.g., contact forms, newsletter opt-ins)
Legitimate interest (e.g., customer service, marketing)
Performance of a contract (e.g., product delivery)
Legal obligations (e.g., data retention)
5. Data Sharing
Your data may be shared with:
The Client company operating this website
RBK Solutions for technical, analytical, and support services
Third-party service providers (hosting, email, analytics, CRM, etc.)
Legal authorities, if required by law
All data sharing is done under strict compliance with GDPR and data protection laws.
6. Data Retention
We retain your data as long as necessary for the purpose it was collected, or as required by law.
7. Your Rights
You have the right to:
Access and correct your data
Request deletion ("Right to be Forgotten")
Object to marketing or profiling
Withdraw consent at any time
Lodge a complaint with your national data authority
8. Contact
For questions or data requests:
info@rbk-solutions.com
+359 877 468 153